1. Bookings & Payment Terms

• All prices stated include VAT (25% Danish VAT, where applicable).

• A non-refundable deposit of 25% of the total booking fee is required to secure your event date.

• Your booking is considered confirmed only once the deposit has been received.

• The remaining 75% balance must be paid no later than 3 days after the event.

2. Cancellation & Date Changes

• All deposits are non-refundable.

• Cancellations made less than 7 days before the scheduled event or delivery date will result in the forfeiture of the deposit.

• If you wish to reschedule, your deposit may be transferred to a new date, subject to availability.

• In the unlikely event that I am unable to attend due to illness or other unforeseen circumstances, a full refund will be issued.

3. Event Arrangements & Requirements

• I will arrive 30 minutes before the scheduled start time to allow sufficient time for setup.

• The client or venue is responsible for providing adequate lighting, a sturdy table and a chair.

• For bookings exceeding 5 hours, the client is required to provide a vegetarian meal.

• Additional hours may be requested on the day of the event and will be charged at 1,750 DKK per hour, including VAT. Any additional fees will be invoiced after the event.

• Travel fees apply to events held outside Copenhagen Municipality.

• For events involving long-distance travel or late finishes, overnight accommodation may be required. Any accommodation arrangements and associated details will be agreed upon during the enquiry process.

4. Artwork & Usage Rights

• Live illustrations are quick, hand-painted sketches created in my signature style, unless otherwise agreed upon in advance. As each illustration is individually handmade, slight variations from reference photographs are natural and to be expected.

• Guests may purchase unfinished illustrations after the event for an additional fee of 150 DKK per illustration.

• Each illustration measures approximately 9 × 12.5 cm and is delivered in a protective plastic sleeve, unless otherwise agreed upon.

• The artist retains all intellectual property rights and copyright to the artwork created. Illustrations are intended for personal use only and may not be reproduced, resold, distributed or used for commercial purposes without the artist's prior written consent.

• The artist reserves the right to photograph and record videos of the artwork and event for use in portfolios, on the website and in promotional materials, including social media. If the client does not wish to grant this permission, they must explicitly communicate this request before the event.

By booking any Oana Sketchy World service, you agree to these terms and conditions.